Do you have a strong sense of hospitality and feel that only a 9+ guest rating is acceptable? If so, you may be the perfect match for the position of American Roulette & Black Jack dealer at Holland Casino!
With 14 casinos throughout the Netherlands, Holland Casino is the one and only casino. As the only gaming establishment to offer table games like American Roulette and Blackjack, we hold a unique position in the gaming market in the Netherlands. With a passion for hospitality and entertainment, we offer 1.1 million unique guests each year the most exciting gaming experience in a safe and responsible manner.
We believe in excellent hospitality and are only satisfied when we create the perfect experience and receive a rating of 9+ from our guests. Personal attention and a high level of hospitality make this possible.
Your working day
As a dealer at Holland Casino in Amsterdam West, you make sure your guests feel warmly welcomed. The atmosphere is unique, the setting elegant yet informal and your guests originate from all corners of the globe.
It’s Saturday night and you just began the night shift an hour ago. Tonight, you’re working at the roulette table, which is pleasantly crowded. A young man, enjoying an evening out with friends, wins. He’s super enthusiastic and you make his day by paying him his winnings. An older lady who often visits the casino is having less luck today. You also communicate with her in a warm and professional manner to make sure she has an enjoyable evening. You have a good sense of what guests need and are able to entertain them so that everyone has a fantastic experience. At the same time, you maintain a good overview and ensure that the game is played fairly and that everyone follows the rules. As a result, you offer an exciting gaming experience and are always hospitable and engaged.
You work together with a close-knit team at Holland Casino in Amsterdam West, where good teamwork is achieved with colleagues who support one another and enjoy their work. You are coached by the shift leader to offer guests a fantastic and unforgettable evening and to surprise them - “It’s all in the game!” - as a team. We offer and pay for your table game dealer training. During this intensive training programme, you learn all the rules and procedures, as well as what customer focus means at Holland Casino.
The programme starts februari 2020 and lasts for 13 weeks (duration of the training also depends on previous experience). During this time, you are expected to be available on a full-time basis.
What is expected of you as a table game dealer
You are at least 21 years of age, welcoming and hospitable. You have a healthy sense of humour, even in stressful situations. You treat our guests with respect and are fully focused on providing them with the ultimate experience. It goes without saying that you have a strong sense of integrity and honesty. In other words, you are the perfect host or hostess at our gaming tables. A dealer is also subject to the following requirements:
- authorisation to work in the Netherlands;
- experience with American Roulette and/or Blackjack is an advantage;
- an senior secondary vocational education;
- excellent command of the English language, both orally and in writing, and a willingness to learn Dutch;
- excellent numerical skills;
- a height between 1.63 m and 1.93 m due to the height of our gaming tables;
What we offer
- a gross monthly starting salary of €2.680,- based on a 36-hour workweek (including a bonus for irregular working hours);
- a contract of 28.8 hours a week;
- 27.5 paid leave days based on a 36-hour workweek;
- 8.3% holiday allowance;
- annual career budget of €500 and development opportunities;
- possibility of a flexible schedule;
- travel allowance;
- relocation package;
Are you the Croupier who guarantees an unforgettable experience for our guests?
‘Take a chance’ with Holland Casino and submit your application by 9th oktober via the application button and to the attention of Anita Goes, HR Business Partner. For more information, please contact Lara Roosen, Recruiter, at +31 (0)235659310.
If you are just as enthusiastic about this opportunity as we are, we would like to get acquainted with you during a Skype interview on the 11th of November If we are both equally as enthusiastic afterwards, you will be sent an invitation for a selection meeting on the morning of 19 December 2019 in Amsterdam. Please keep this date in mind when applying.